Free trial
Every account starts with a 7-day free trial, no credit card required. The trial includes every tool — the Chrome extension SERP metrics bar, live SERP domain metrics badges (Moz DA, Ahrefs DR and domain age), Keyword Research and Local Keyword Research (each up to 10 keywords per run), Keywords Finder, the Bulk Domain Metrics checker, Competitor Gap and Location Matrix — all drawing on one shared pool of 500 credits, with no daily cap. The Keyword Generator is the exception: it runs against Google Autocomplete from your own browser rather than through a paid API, so it is unlimited during the trial and deducts nothing from the pool. The pool size is set when the account is created, so it is the figure quoted on our pricing page on the day you registered. A paid pass removes the pool entirely: every tool is unlimited and nothing is deducted per search.
Pass refund eligibility
If you purchase a monthly or yearly pass and encounter an unresolved technical issue preventing you from using the service, you may request a full refund within 14 days of purchase.
- Passes with verified technical faults or API access barriers: eligible for a 100% refund.
- Passes that have completed substantial daily keyword research across multiple weeks: evaluated on a case-by-case basis.
Cancellations & recurring billing
KWS Everywhere passes are one-time purchases and do not auto-renew or charge recurring subscription fees. There is no need to manually cancel a subscription to prevent unwanted future charges; your access simply lapses at the end of the purchased term unless you choose to renew.
How to request a refund
Email [email protected] with:
- Your account email address.
- Your payment receipt — a Stripe invoice number for a card payment, or the PayFast transaction reference if you paid from Pakistan. Both appear on the billing page in your dashboard.
- A brief explanation of the technical issue you experienced.
Processing time
Card refunds are returned to the original card through Stripe and typically appear within 5 to 10 business days, depending on your bank. PayFast refunds are returned through PayFast to the same account, wallet or card you paid from; we issue them within 5 business days of approval, and how quickly they land after that depends on your bank or wallet provider.
Contact
If you have questions regarding a charge, contact our billing team at [email protected].