Talk to the people who build it
No ticket mazes, no chatbot scripts. Every message reaches the small team that writes the code.
Support hours
Mon–Fri, 9am – 7pm PKT (UTC+5)
Messages sent outside these hours are answered the next working day.
Typical response
Within one working day
Most extension and billing questions are resolved the same day.
Registered office
Tahir Tech Labs
1730/2398 HABIBABAD B/T, Karachi 75760, Pakistan
Four questions that answer themselves
These are the four things people email us about most. Each takes under a minute to settle on your own — but if any of it does not match what you are seeing, write to us and we will dig in.
How do I connect the extension?
Press "Connect to KWS Everywhere" in the extension and approve it in the tab that opens. Builds older than 2.1.0 still use the token under Dashboard → Settings → Extension token, which is never sent by email.
The extension says my account needs an upgrade.
Your trial credits or trial window ran out. A monthly or yearly pass restores access immediately.
I paid but my pass has not opened.
Both Stripe and PayFast open a pass as soon as the payment clears, so first reload the billing page. If it still shows nothing, the payment is waiting on a manual check — email us the reference and we will confirm it, normally within one working day.
How accurate are the search volumes?
They come straight from the Google Ads API historical metrics endpoint — the same numbers advertisers plan against.
What you can write to us about
Chrome extension setup
Installing the extension, connecting it to your account, or a SERP bar that has stopped painting metrics.
Same working day
Passes, invoices & billing
Monthly and yearly passes, Stripe and PayFast receipts, a payment that has not opened your pass, and stacked renewals.
Within one working day
Data & feature requests
Questions about a search volume figure, a missing city in local geotargeting, or high-volume agency requirements.
Within one working day
Privacy & data deletion
Access, correction, export, or permanent deletion of your account and search history under GDPR.
Within 30 days, as required by law
What helps us answer faster
None of this is mandatory — send what you have and we will follow up if anything else is needed. Including it usually turns three emails into one.
Email support- The email address registered on your KWS Everywhere account
- Your operating system and Chrome version, if it is an extension problem
- The tool name and the exact search you ran, if a result looks wrong
- Your Stripe or PayFast transaction reference, if it is about a charge
- A screenshot — it usually saves a whole round trip
Still evaluating? Start with the free trial
You do not need to talk to anyone first. Create an account, connect the extension, and see live Google search volumes on your own SERPs within a minute.